Shipping Policy

Email: contact@yuvost.com

This Shipping Policy explains how Yuvost processes and ships orders placed on https://yuvost.com/.

1. Processing Time (Made-to-Order)

Most items are made-to-order. Typical processing time is 2–5 business days after payment is confirmed (excluding weekends and public holidays).

2. Shipping Time & Delivery Estimates

Shipping times vary by destination and carrier. Any delivery dates shown at checkout are estimates and not guaranteed. Delays may occur due to customs clearance, carrier disruptions, weather, or peak seasons.

3. Shipping Fees

Shipping fees (if applicable) are displayed at checkout.

4. Address Accuracy

You are responsible for providing a complete and accurate shipping address. If an order is returned due to an incorrect or incomplete address provided by the customer, reshipment may require an additional shipping fee.

5. Tracking

Where available, we provide tracking information once the order has shipped.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees charged by local authorities. These charges are the customer’s responsibility unless stated otherwise at checkout.

7. Lost, Stolen, or Delayed Packages

• If tracking shows “Delivered” but you did not receive the package, please check with household members/neighbors and your local carrier first.
• Contact us at contact@yuvost.com and we will reasonably assist with the carrier inquiry/investigation.
• Outcomes depend on the carrier’s policies and investigation results.

8. Items Damaged in Transit

If your package arrives damaged, please contact contact@yuvost.com within 7 days of delivery and provide photos/videos of the damage and packaging so we can help.